Developing essential skills are a must in any leader within fast-paced and ever-changing business environment, and Lean leaders are exception. The outcome of a Lean initiative depends heavily the effective leadership by the team. Lean leaders need a unique set of skills to guide towards the goal for perfection. Through this article, we will discuss the most essential skills to develop to develop, along with some guidance implementing them in a real-world setting.
**Active Listening**
In a Lean organization, effective communication is the key to solving problems with bringing about change. A good Lean leader must listen thoroughly and actively about the employee's challenges, concerns, and suggestions, and feedback. This requires not only spoken but also non-verbal communication, which demonstrates your engagement with what the team are saying. It not only improves the total quality management excellence of information but also boosts motivation levels.
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